What Makes a Message Stick: 6 Effective Ways to Tell Better Brand Stories (+Examples)

22 June 2025 Natasha Lane

Most brand messages get lost because people don’t remember them. This isn’t just common sense but backed by research as well. A Stanford study found that stories are 22 times more memorable than facts alone.

So, if you’re still stacking your brand messaging with data points and product features, don’t be surprised when it fades into the background.

Storytelling doesn’t mean turning your brand into a movie script. It’s more about making your message clear, useful, and easier to remember. People recall what connects to them. And if you can give them something that actually lands (something they feel like they can repeat to someone else), you’ve done your job right.

To do this right, you don’t have to be a “natural storyteller.” You just need to learn how to structure your message in a way that sticks. Below, we’ll walk through six effective ways to do that, plus examples to show what this looks like in action.

1. Lead with a Clear Promise That Hooks Visitors Instantly

Your homepage gets one shot to make an impression. Research reveals that visitors form opinions about websites in milliseconds – before they’ve even read a single word. That split-second judgment determines whether they stay or bounce.

A magnetic value proposition cuts through the noise by immediately answering the visitor’s core question: “What do I get from this?” It’s your elevator pitch condensed into one powerful statement that appears above the fold.

Here’s how to craft one that works: 

  1. Start with your customer’s biggest pain point.
  2. Then, position your solution as the obvious answer.
  3. Skip industry jargon and focus on the outcome people actually want.
  4. Test different versions by asking yourself: “Would this make me stop scrolling?”
  5. Your value proposition should be specific enough to exclude the wrong people while attracting the right ones.
  6. Generic statements like “We provide quality service” tell visitors nothing. Instead, lead with what makes you different.
  7. Place it prominently where visitors can’t miss it.
  8. Use clear, bold text that stands out from surrounding elements.
  9. Don’t bury it in paragraph text or make people hunt for it.

A great example that clearly shows how this works is Sewing Parts Online, a seller of sewing machines and related supplies.

Their homepage immediately greets visitors with “Everything Sewing, Delivered to Your Door.” This simple statement accomplishes three things: it defines their comprehensive product range, highlights their convenience factor, and speaks directly to sewers who want everything in one place.

 


Source: sewingpartsonline.com

 This way, the promise is clear, specific, and immediately relevant to the target audience.


2. Show Your Story Through Compelling Visuals

Words tell, but visuals sell. When you combine storytelling with visual elements, you tap into how people naturally process information. Videos, images, and graphics don’t just support your message. They become the actual message.

The numbers back this up. Studies show that 87% of consumers have purchased a product or service after watching a brand’s video. Our brains process visual content 60,000 times faster than text, making it your fastest route to capturing attention and building trust.

Here’s how to leverage visual storytelling effectively: 

  1. Start with your customer’s journey. Map out their experience from problem to solution.
  2. Then, translate key moments into visual scenes.
  3. Focus on emotions, not features. Show the relief, excitement, or confidence your solution brings.
  4. Keep videos short and purposeful. Aim for 60-120 seconds that quickly establish the problem, introduce your solution, and demonstrate the outcome.
  5. Use real customers when possible. Authentic faces build more trust than stock footage.
  6. Choose visuals that reinforce your core message. Every image should move your story forward, not just fill space.
  7. Consistency in style, colors, and tone helps viewers connect the dots between different visual elements.

 RE Cost Seg, which provides cost segregation services for real estate investors, demonstrates this perfectly.

Their homepage features a concise video that walks viewers through their platform while telling a story. Rather than listing technical features, they show real estate owners discovering tax savings opportunities through their service.

The video combines clear demonstrations with narrative flow, helping visitors understand both what the service does and why they need it.


Source: recostseg.com

 This approach transforms a complex financial concept into an accessible, engaging story.


3. Make Your Story Interactive and Let Visitors Participate

Static websites tell stories at visitors. Interactive experiences invite them to join the story.

When people actively engage with your content, they invest mental energy that creates stronger connections and better recall.

Interactive storytelling works because it triggers the brain’s reward system. Each click, choice, or input creates a micro-commitment that builds engagement. People remember experiences they participate in far better than information they passively consume.

Here’s how to create compelling interactive stories: 

  1. Start with a simple premise that requires user input to progress.
  2. Build in branching paths where different choices lead to personalized outcomes. This makes each visitor feel like they’re getting a custom experience designed just for them.
  3. Keep the interaction meaningful, not gimmicky. Every click should move users closer to understanding how your solution fits their specific situation.
  4. Avoid overwhelming people with too many options. Three to five choices per step works best.
  5. Design clear visual feedback for each interaction. Users should immediately see how their choices affect the outcome.
  6. Use progress indicators so people know how far they’ve come and what’s left.
  7. Conclude with actionable next steps that feel natural based on their journey through your interactive experience.

OrthoBracing, which specialises in orthopedic braces and cold therapy equipment, transforms product selection into an engaging experience.

Their homepage quiz guides visitors through questions about their specific injury, activity level, and recovery goals. Rather than browsing through dozens of products, users answer targeted questions that lead to personalised recommendations.  


Source: orthobracing.com

This approach turns what could be an overwhelming product catalog into a guided discovery process where each visitor feels like they’re receiving expert advice tailored to their unique needs.


4. Break Down Your Process into Bite-Sized Steps

Complexity kills conversions. When visitors can’t quickly understand how your service works, they leave. People want to know exactly what they’re getting into before they commit time or money to your solution.

Simple step-by-step explanations remove friction by addressing the biggest barrier to purchase: uncertainty. When you map out your process clearly, you eliminate guesswork and reduce the mental effort required to move forward.

This transparency builds trust while making your service feel achievable rather than overwhelming.

Here’s how to simplify your process effectively: 

  1. Limit yourself to three to five steps maximum. If your process involves more steps, group related actions together or focus only on what matters most to customers.
  2. Each step should represent a clear milestone in their journey.
  3. Use action-oriented language that focuses on what the customer experiences, not internal procedures they’ll never see.
  4. Instead of “We analyse your data,” write “You receive a personalised report.”
  5. Add visual elements to each step. Icons, illustrations, or simple graphics help people process information faster and make your explanation more memorable.
  6. Keep visuals consistent in style and directly related to each step’s content.  

Start in Wyoming, a company that handles LLC formation and registered agent services for businesses in Wyoming, demonstrates this approach perfectly.

Their homepage breaks down the entire LLC creation process into five straightforward steps, each accompanied by a simple illustration. Visitors immediately understand they’ll choose their company name, receive a registered agent, file paperwork, receive their tax ID, and start their business.  


Source: startinwyoming.com

This clear roadmap transforms what many see as a complicated legal process into manageable, sequential actions that feel completely doable.


5. Let Your Happy Customers Do the Talking

Your marketing claims sound like, well, marketing. Customer testimonials sound like truth. When potential buyers hear from people who’ve already solved the same problems they’re facing, trust builds immediately.

The statistics prove this works. Research shows that 72% of consumers won’t take action until they’ve read reviews or testimonials first.

People trust other customers more than they trust your sales copy, no matter how well-written it is.

Here’s how to leverage testimonials effectively:  

  1. Collect specific stories, not generic praise.
  2. Ask customers to describe their situation before using your service, what happened during the process, and the specific results they achieved. Numbers and concrete outcomes carry more weight than vague statements about being “satisfied.”
  3. Position testimonials strategically throughout your site. Place them near conversion points where visitors might hesitate, such as next to pricing, on contact forms, or before checkout buttons. Don’t just dump them all on one testimonials page that nobody visits.
  4. Use full names, photos, and company details when possible. Anonymous reviews feel fake, even when they’re real.
  5. Include job titles and company names to help prospects identify with similar customers.
  6. Lead with your strongest testimonials from recognisable clients or impressive results.  

Bizzabo, a SaaS business that provides event management software for corporate events and conferences, maximises testimonial impact by featuring quotes from well-known companies on their homepage.

Rather than hiding customer feedback in a separate section, they prominently display testimonials from recognisable brands that immediately signal credibility.  


Source: bizzabo.com

These testimonials include specific details about how the software improved their events, making it easy for prospects to visualise similar success for their own organisations.


6. Show Off the Companies That Trust You

Sometimes, the best story you can tell isn’t written in words but shown through the companies that already trust you.

When visitors see logos of brands they recognise and respect, they immediately understand your credibility without reading a single testimonial.

This visual storytelling works because it leverages social proof and association. People make quick judgments based on the company you keep. If respected organisations choose your service, new prospects assume you must deliver quality results. It’s instant credibility that bypasses lengthy explanations about your expertise.

Here’s how to showcase important client logos:  

  1. Lead with your most recognisable names. Place the biggest, most impressive logos first, where they’ll get maximum visibility. If visitors don’t recognise smaller clients, those logos won’t help your case.
  2. Keep logos uniform in size and style. Create a clean, professional grid that doesn’t look cluttered.
  3. Black and white versions often work better than full-color logos because they appear more cohesive and less distracting.
  4. Position the logo section prominently on your homepage, ideally above the fold or immediately after your value proposition. You want this credibility boost to happen early in the visitor’s journey.
  5. Update regularly by removing outdated clients and adding impressive new ones. Your client roster should reflect your current capabilities and market position.

ITsynch, a management software specifically designed for cruise ship operations, demonstrates this perfectly.

Right below their main header, they display logos of major cruise lines that use their platform. These instantly recognisable names in the cruise industry immediately signal to prospects that ITsynch handles the complex needs of large-scale maritime operations.  


Source: itsynch.com

This helps establish credibility before visitors read anything else.


Final Thoughts

Great brands stay in memory long after you purchase from them.

That’s why you need to ask yourself: Is your message memorable, or is it just noise?

Now, pick one tactic from these six, test it, and see what happens. Chances are, your audience will notice and respond.


PS: Are you receiving FREE publicity opportunities, straight to your inbox?

No?!! (Wha?!!) 

Ok. You can sign up right here.